H.E.R.O. Summer Camp FAQs

You are here

Please note that registrations are accepted on a first come, first served basis. Once our camp sessions are full, we will close down the registration website.

  • What happens after we pay and complete registration? After your online registration and payment is complete, detailed camp information will be emailed to you by our Humane Education Department at the email address that you provide. This information will include confirmation of the camp dates and requirements, and waiver forms to be completed. Please check this information carefully to ensure that your child is properly registered.
  • I don't have a credit card or would prefer to pay with a check. Can I register in-person or by mail? If you are not able to register online, please contact the Humane Education Director at 801-261-2919 ext. 234. Registrations are accepted on a first come, first served basis. Registrations will not be processed until payment is received; we cannot hold spaces without full payment being received.
  • Can my child be wait-listed if the camp session we want is full? Yes. If a session is full, you won’t be able to sign up online. Email our Humane Education Director and ask to have your child wait-listed. You will be notified if a space becomes available.
  • What if my child is not in the grade level ranges? Camp is for children ages first through sixth grade only.
  • Are there any age requirements form camp? For the younger group (first two weeks), your child must be 6 years of age to attend camp. No exceptions will be made. Proof of birth certificate or school records may be required if it is suspected that your child is too young. 
  • What time does camp begin and end? Drop off begins at 8:45 AM.  Campers must be picked up no later than 30 minutes after the end of camp days (i.e. 1:30 PM for 1st and 2nd Graders, and 3:30 PM for all other weeks). Please make sure you have made arrangements for your camper ahead of time. Late pick-ups are subject to a fee of $5.00 for every ten minutes late. This policy will be strongly adhered to as our staff has job duties important to the care of homeless pets and cannot be expected to watch children after camp hours.
  • Where is the camp located?  H.E.R.O. Summer Camp is located at the Humane Society of Utah at 4242 South 300 West in Murray. Camp activities will take place in our auditorium and throughout the HSU shelter. 
  • What if my child has a disability, behavioral issue or has to take medications? We are not able to administer any medications to your child and ask that your child is responsible enough to adhere to their medication schedule. If your child is in need of medications of any sort, please notify the Humane Education Director, prior to your child attending camp for the first time. If your child has a disability or behavioral issue that could impede the safety of the animals, the child, or other children attending camp, please inform the Humane Education Director prior to registering for camp to discuss the situation. Many disabilities and behavioral issues can be accommodated, but there are a few situations that cannot.
  • My child has allergies. Can he attend camp? Children with allergies to dogs or cats should not attend our camp. If your child has a nut allergy, please inform our Humane Education Director IMMEDIATELY UPON REGISTERING.
  • What should my child wear to camp? Children are required to wear long pants or shorts of at least knee length, and closed-toe shoes with rubber soles in order to work with the shelter animals. Your child must also wear the H.E.R.O. Summer Camp T-shirt that will be provided on their first day. Additional T-shirts are available to purchase upon request for $10.00. Please also put sunscreen on your child each morning before dropping them off at camp.  
  • Is my child going to be working hands-on with shelter animals? Yes. Each day at camp includes time where kids are interacting with shelter animals, but that's only one part of the camp experience. H.E.R.O. Camp includes lots of other animal-related activities, too, such as special guest speakers, animal-themed crafts and games, learning activities, and service projects. 
  • What should my child bring to camp? Campers should bring a bagged lunch, snacks and a refillable water bottle labeled with their name (or sports drinks) each day. If your child has specific food requirements, please provide a snack as well.
  • May my child bring his/her pet to camp? No. For the safety of other campers and animals in the building, please refrain from bringing pets to camp, even to drop off or pick up campers. Instead, we will ask your camper to bring in photos of his or her pet during the camp week for a special arts and crafts activity.
  • Are there refunds if I have to cancel my camp registration? Refunds will be provided only if notice is given three weeks before the start date of the session in which your child is enrolled. There will be a 25% processing fee for any cancelationIf you cancel your registration less than three weeks prior to the start of the camp session, no refund will be available.
  • Will you be offering any other age groups? Please join and stay on our email list to be up to date on all information.
  • Is it possible that camp may be cancelled due to lack of registrations? Camp dates/times are subject to change at the discretion of the Humane Education Director. 

For any additional questions, please contact Humane Education Director, Caitlin Lisle, at caitlin@utahhumane.org or 801-261-2919 ext. 234.