Behavior Coordinator – P/T, Murray
Position Title: Behavior Coordinator
Reporting to: Animal Behavior and Training Manager
Employment Type: Part-time, Non-Exempt
Pay: $17-19/hour DOE
- Position includes weekday, weekend, and holiday hours requiring a flexible work schedule depending on needs.
- Hours and days are subject to change based on department demands.
Under the direction of the Behavior and Training Manager in all activities and responsibilities, the Behavior Coordinator’s main purpose is to be the primary contact for shelter animals with behavior concerns. The Behavior Coordinator is responsible for behavioral evaluations of animals surrendered or transferred into the shelter, continuing behavior modification in the shelter when appropriate, and providing training opportunities for staff and volunteers. This position is also responsible for providing behavior information to the public with a focus on retaining pets in their homes.
- Using guidelines approved by the Behavior Manager and Operations Director, evaluate the behavior of shelter animals for healthy, treatable, and untreatable behavioral conditions. Make recommendations on appropriate placement decisions in a collaborative manner. Ability to make objective recommendations for placement including adoption, rescue, foster, and euthanasia based on the conditions of the individual animal.
- Design and implement enrichment solutions, canine playgroups, and behavior plans for specific animals at HSU to enrich their environment, reduce stress, and improve or maintain behavior and ensure ongoing behavioral wellness for adoption candidates.
- Participate in inter-departmental meetings and discussions to support and develop HSU’s goals and mission with appropriate behavior initiatives. Consult with the executive team and other departmental managers to discuss and review more significant behavior cases, and develop plans and create options if available.
- Assist the Adoption staff with adoption counseling when necessary, and write specific behavior waivers for animals displaying high-risk behaviors.
- Recommend and implement education and training programs to ensure all staff and volunteers understand safe animal handling, enrichment, properly identifying and reporting problem behaviors, and assisting with the modification and prevention of problem behaviors. Continually supervise volunteers and staff activities regarding behavior, training, and enrichment to provide guidance and support.
- Oversee, train and monitor volunteer enrichment/handlers within the Behavior Department as they work with individual animals for behavior modification and training.
- Serve as a behavior consultant for community pet owners (post-adoption and pre-surrender) via phone, written correspondence, email, and personal appointments to keep pets in their homes. Focusing on pet retention by providing referral information and advice on animal behavior issues, training methods, training equipment, and training classes.
- Work with the Marketing/Communications and Development Departments consistently to market animals in a positive, upbeat yet transparent manner.
- Treat all animals humanely, properly, and with compassion at all times, regardless of the situation or circumstance; promote a humane and caring attitude toward all animals at all times.
- Maintain positive relationships with co-workers, managers, executive staff, community pet owners, adopters, and other stakeholders.
- Responsible for cheerfully acknowledging the presence of customers in all public areas, and interacting with the public in a polite, professional, nonjudgmental manner at all times.
- Other duties as assigned by the Executive Director or Director of Shelter Operations.
- High School Diploma or equivalent, college-level courses preferred
- CPDT-KA, CBCC-KA, KPA-CTP, or other certification from a nationally recognized certifying body that endorses the methods recommended by the American Veterinary Society of Animal Behavior (AVSAB) required (proof of active/current enrollment in a certification program with completion in a reasonable upcoming time frame is acceptable depending on other experience).
- 2-3 years of demonstrated knowledge of animal training, behavior and enrichment required; experience in a shelter setting preferred, or equivalent experience in teaching and using positive reinforcement training techniques, animal behavior and body language observations and evaluation.
- Experience in utilizing positive reinforcement training with different species is highly desired.
- Experience working professionally with cats and knowledge of cat behavior preferred.
- Demonstrated ability to communicate effectively, both orally and in writing, with the public, fellow employees and volunteers.
- Proficiency in Excel, Gmail, Google Sheets/Docs, and other computer skills that include the ability to prepare reports and maintain an efficient records system.
- Demonstrated experience teaching adults in seminar-type settings preferred.
- Self-motivated and well organized, able to manage multiple projects in a fast-paced work environment.
- Desire to continually maintain and exceed continuing education requirements by attending seminars, workshops and professional conferences.
Ability to become euthanasia certified within 3 months of hire date.
Physical Requirements/Work Environment
- Ability to stand, walk, stoop, kneel, crouch, climb, and manipulate (lift, carry, move) up to 50 pounds.
- Ability to work outdoors in varying temperatures and climates.
- Ability to work with animals of varying temperaments in noisy conditions.
- Ability to work with cleaning materials.
- Ability to use strength and agility while working with active animals.
- Responsible for presenting a neat and professional appearance to the public at all times.
- Must have a valid driver’s license with a clean driving history.
How to Apply
Submit a cover letter and resume to firstname.lastname@example.org.
This position description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related duties required by management. This document does not create an employment contract, implied or otherwise, other than an “at-will” relationship.
The Humane Society of Utah is an equal opportunity employer. We will not discriminate and will take affirmative action measures to ensure against discrimination in employment, recruitment, advertisements for employment, compensation, termination, upgrading, promotions, and other conditions of employment against any employee or job applicant on the bases of race, color, gender, national origin, age, religion, creed, disability, veteran’s status, sexual orientation, gender identity, or gender expression.