COVID-19 Response Updates

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UPDATE: Mar. 26

As of March 26, the Utah Humane Society will remain open with temporarily adjusted hours in some departments.

Our Clinic has suspended its spay/neuter services in response to Utah Gov. Gary R. Herbert’s state public health order requesting that health care facilities, including veterinary clinics, postpone all elective surgeries and procedures from Mar. 25 through Apr. 24. We're complying with this effort to preserve the personal protective equipment needed by medical professionals treating patients with COVID-19. Read more HERE.

The state public health order has clarified the essential services that our clinic can offer at this time. We will continue to offer rabies vaccines and vaccinations for puppies/kittens up to 6-months-old by APPOINTMENT ONLY between 9 a.m. to 1 p.m. Tuesday through Saturday. Please call (801) 261-2919 ext. 230 to book your appointment. 

We’re asking the public to visit us ONLY if utilizing the following services: pet adoption by appointment and scheduled admissions (pet surrender for emergency purposes). Other visitors may be asked to leave as a social distancing precaution.

Please visit the Adoption page for information about scheduling an adoption appointment and the Admissions page for information about pet surrender.


Pets are family, and as communities respond to the respiratory disease caused by a new coronavirus (COVID-19), it is important to have plans for your pets as well as yourself. To keep families together, we encourage you to include your pets in the plans you make in response to this emerging situation.


Things to know:

  • At this time, there is no evidence dogs, cats, or other household pets can spread COVID-19. To date, there have been no reports of pets or other animals becoming infected with COVID-19 in the U.S.

  • The CDC has issued advisories saying there is no evidence that companion animals can spread the virus, and “there is no justification in taking measures against companion animals which may compromise their welfare.”

  • However, it’s always a good idea to wash your hands with soap and water after contact with animals.


How to help:

  • Donate: As a local, private nonprofit organization, we depend on service fees, donations, fundraisers, and adoptions to keep our lights on and doors open to serve our community. You can make a donation at

  • Create a plan: We encourage all pet owners to have an emergency plan in place for their pets. Make sure pets are wearing proper identification, updated on their vaccinations, and have crates, extra food, and supplies on hand. Ensure all medications are documented with dosages and administering directions. Including the prescription from your veterinarian is also helpful.

  • If you become ill: You and your pet should stay at home. When possible, have another family member or friend care for your animals. If you are sick with COVID-19, avoid contact with your pet, including petting, snuggling, being kissed or licked, and sharing food. If you must care for your pet or be around animals while you are sick, wash your hands before and after you interact with pets and wear a face mask. The virus can live for hours on many surfaces, including your pet's fur.

  • Reducing non-urgent intake: We will be asking owners who are not facing an immediate crisis to hold their pets for up to four weeks if they are able to surrender at a later date. For any pet owners who need to surrender immediately, we will still take their pets at their scheduled intake time. You can call 801-261-2919 ext. 214 to schedule an emergency appointment or schedule a phone consultation at to discuss your non-urgent situation and get help. 

  • Adopt: We still need to find new loving homes for the animals in our care! Our adoption center will remain open Monday through Sunday from 10 a.m. to 7 p.m. In adhering to social distancing requirements, we will only allow 10 people in the adoption center at a time by scheduled appointment. If you are not visiting to adopt an animal, you may be asked to leave and return to visit after this emergency situation has ended. Visit our Adoption page for more information about scheduling an appointment.

  • Foster: We have plenty of foster volunteers, thank you! 


What you can expect from us:

  • Keeping it clean: Our facility uses hospital-grade disinfectant throughout the shelter, and high-touch areas are being cleaned daily.

  • Staying sanitized: There are hand washing stations and hand sanitizer throughout the shelter. Any visitors to our facility are encouraged to wash their hands or sanitize between touching animals to prevent the spread of any illness.

  • Stay home: We are asking employees and public citizens who are sick to stay home. We are also reminding employees to practice good hand hygiene, cover coughs and sneezes, and get a flu shot.

  • Minimizing larger gatherings: We will be taking extra precautions by putting a hold on new in-person volunteer orientations to minimize traffic and large groups for the time being.


Stay up to date:

World Health Organization (WHO) Coronavirus disease (COVID-19) outbreak

Centers for Disease Control (CDC) COVID-19 and animals

Animal Sheltering COVID_19 Shelter Kit


Additional Notes:

  • At the Utah Humane Society, our top priority is keeping our animals, staff, and supporters healthy and happy. We appreciate your support and will keep you updated with any other precautionary measures we plan to take.

  • If you are an older adult or in a high-risk group for contracting this illness, considering suspending or modifying your volunteer activities to avoid gatherings of crowds and follow guidelines recommended by the CDC:…/specific…/high-risk-complications.html

  • When it comes to pets in our shelter, we are working closely with our national animal sheltering community and are participating in daily discussions to stay up-to-date on possible animal shelter impacts. Animal Sheltering magazine recently released a coronavirus tool kit, which is a helpful read for those of us working and volunteering in the shelter:

  • Shelter preparedness: We have increased orders on all of our daily supplies and we are reviewing our continuity of operations plan in case we experience any operational disruptions. We are fortunate that controlling disease transmission is familiar to our staff and volunteers, and our diligence in caring for ourselves by using good hygiene will also help our pets.

  • Our team is working on a comprehensive contingency plan and will update you as plans change and evolve. Our team is well-versed in handling community challenges and disease control, and when we collaborate and work together, we can handle almost anything that comes our way. Thank you for all you do every day and especially in the weeks ahead as we work to maintain our lifesaving programs and services.


The following public events have been canceled or postponed:

  • All Volunteer Orientations have been canceled until further notice.

  • Mar. 14 - Kitten foster training has been canceled. New date TBA.

  • Mar. 16 - Pet Family Safety Movie Night has been canceled. 

  • Mar. 25 - Puppy Start Right Preschool has been canceled. 

  • May 2 - Wags to Wishes Gala has been postponed until Aug. 1, 2020.

  • HERO Spring Kids' Camp has been canceled.